At Takeon we take your privacy seriously 
This particular section of the site called “privacy policy” is here to let you know how and why we collect your personal information. We also tell you how we use this particular piece of information provided by you to us. You will also find contact details in the event that you have any questions and would like to contact us. We need your personal information in order to provide you with the services that you have asked for. We do not use your information for anything else and we protect and respect your personal details with the highest of importance.
What Information do we collect?

We require your Personal Information to provide you with Bi-Directional services as well as long distance calling services. This enables ease of communication and assists us in providing you with services and features that match your requirements. We provide you with an “account identifier” or PIN so that you can access your personal details section. This helps to keep your information safe.

Takeon is well aware of the fact that you may on an ongoing basis provide us with further information about yourself via any means available to you, be it through our call centre, by participating in one of our marketing or promotional events or by visiting our web site.

The information that we collect here at Takeon includes your name, address, email address, telephone number, credit card information, Interac, debit or bank card information and verification (where you provide a credit card for prepayment).

Takeon collects no information from minors (ie. from anyone below the age of 13). If a minor provides us with information we never use it for any purpose. However, Personal Information from teenagers between the ages of 13 and the age of majority might be collected by us with the expressed consent of the person and under certain circumstances which solely depends upon the nature of the information that is to be provided. We may also ask for parental consent.

How do we use your personal nformation?

Takeon utilizes the Personal Information provided by you for the following reasons:

When responding to your questions and needs for information regarding Takeon services including pricing structures;

Verifying credit card information and where authorized, using that information in order to process prepayment;

To provide you with text messages with updated information on rates and amended terms and conditions;

To conduct customer satisfaction surveys;

To contact you with information on products and/or services;

To cooperate with law enforcement enquiries, we may be required to disclose information about you to law enforcement or other government officials to respond to claims or legal processes. Such disclosure may be required to protect you or us from illegal activity or liability, or to protect the property of Takeon or the safety of its employees or others.
Disclosure of your personal information

Takeon will never sell or trade the information you provide to third parties.

However, Takeon might allow access to your Personal Information to its third party service providers and processors. These service providers include card verification providers, our data warehouse and customer relationship management centre, marketing organizations that provide support marketing and promotional communications; internet service providers who administer our web page and provide internet services and host our facilities; and consumer research companies that assist. Takeon is only going to share your Personal Information to the extent that it is absolutely necessary for the performance of such services. Our service providers will treat your Personal Information in a manner that conforms with the terms and conditions of this Privacy Policy. No piece of your personal information is ever going to be used for anything other than providing you with the requested service.

Takeon may transfer Personal Information in its control to a third party purchaser that agrees to use Personal Information for the same reasons identified in this Privacy Policy, in the event of a sale of all or substantially all of the assets of Takeon.

When you choose to provide Takeon with your Personal Information and details you consent to the fact that we are going to use it according to the guidelines that have been outlined in this Privacy Policy and outlined at the time when you were asked for your personal details. Takeon may choose to reach to you by phone or e–mail so that we can provide you with updates pertaining to our services as well as information about additional offers; products or events that Takeon believes may be of any interest to you. You can choose to unsubscribe from these updates or from having your Personal Information used for market research purposes at any point in time.
Withdrawing Your Consent

You can withdraw your consent any time you like. Every message that Takeon sends you will provide you with information regarding how you can withdraw your consent if you decide to no longer receive such messages. You may withdraw your consent by emailing us at privacy [at] takeon [dot] ca or following the links on information sent to you. Please note that our ability to provide you with services will be truly affected if you do not consent to Takeon’s use and disclosure of your Personal Information.

Takeon might combine all the Personal Information and remove any distinguishing elements in order to analyze patterns and improve its marketing and promotional efforts, to improve our content and product offerings, to analyze website use, and to customize our site’s content, layout and services.

Certain usage information is collected by Takeon. For example we might check the number and frequency of visitors to this site. This information may include which URL you came from, which URL you go to next, what browser you are using, and your IP address. This entire data collection helps us to understand how much our customers use parts of the site, and to collect information on users’ demographics, interests, and behavior. This helps us to better understand you and thus to better serve you.
Do We Use Cookies?

A browser uses a small bit of test to store information and this is called a “cookie”. The Web server will certainly ask for permission to pass a cookie to your browser when you visit a site that uses cookies. If you accept it then it will occupy only a few bytes on your hard drive and will help to better your Web surfing experience.

In order to track customer visits to its site, Takeon makes use cookies. These cookies allow us to help you save your precious time by saving your password so you do not have to re-enter it when you return to our site each time. Cookies can never profile your system. Neither can cookies collect information from your hard drive. Each cookie can only be read by the Web server that originally issued it. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.
How Is Your Personal Information Stored?

Standard industry practices are used to safeguard the confidentiality of your Personal Information. All the data that you provide is treated by Takeon as very important and is protected against loss and unauthorized access. Various security techniques are employed by us to protect such data from unauthorized access by users inside and outside the company. The paper and electronic documents are stored at the head office of Takeon in Vancouver Canada.

But you should know that unfortunately perfect security does not exist on the Internet. Takeon therefore, makes no representations or warranties with regard to the sufficiency of these security measures with respect to on–line activities.
How Secure Is Information About Me?

During transmission Takeon protects your information by using Secure Sockets Layer (SSL) software. This particular software encrypts information you input. We disclose only the last five digits of your credit card numbers when we are confirming an order. At times the entire credit card number is transmitted to the appropriate credit card company for processing. You need to carefully protect against unauthorized access to your password and to your computer. You should always make sure to sign off when you finishing using a shared computer.
How Long Do We Keep Your Personal Information?

Takeon will only keep your Personal Information for as long as it is required for internal business purposes. The information will only be needed to satisfy various accounting and legal requirements. We will take every measure to destroy you information when we no longer need it.
Contacting Takeon Regarding Your Personal Information

If you wish to withdraw or change your consent to Takeon’s use and disclosure of your Personal Information, or if you would like to contact us with a question or complaint regarding our use or disclosure of your Personal Information, please contact us at privacy [at] takeon [dot] ca.
Complaints or comments

Please send an e–mail to support [at] takeon [dot] com if you have any concerns about the handling of your Personal Information. 

Mailing Address

Takeon Communications Inc
200-4170 Still Creek
Burnaby, BC
V5C 6C6

Contact Numbers:
Office: 604 435 7922
Toll Free 1.888.582.5366
or: 1.888.5-takeon

Vital Information